Privacy Policy

Information we collect

Depending on how you interact with us, we may collect:

• Identifiers and contact details, such as name, email address, telephone number, billing address, shipping address, and account information.
• Order and transaction information, including products viewed or purchased, order value, returns, exchanges, refunds, and customer-service history.
• Payment-related information. Payment card details are processed by Shopify and authorized payment processors; we generally receive transaction status and limited card-related details rather than complete card numbers.
• Device, network, and usage information, such as IP address, browser type, device identifiers, referring pages, pages viewed, approximate location, and interactions with the storefront.
• Preferences and communications, including marketing choices, reviews, survey responses, messages, and information you choose to send us.
• Inferences that may be drawn from shopping activity to understand likely interests and improve merchandising or advertising.

We obtain information directly from you, automatically through the storefront, and from Shopify, payment processors, analytics and advertising providers, delivery partners, and fraud-prevention services.

How we use information

We use personal information to:

• provide the website, maintain accounts, process payment, fulfill and track orders, and handle returns, exchanges, refunds, and support requests;
• authenticate transactions, detect fraud, secure the store, prevent misuse, and protect customers and our business;
• communicate about orders, policy changes, service messages, and—where permitted—promotions;
• measure site performance, understand demand, improve products and customer service, and personalize relevant content;
• conduct analytics and advertising, including Google Ads remarketing and conversion measurement; and
• comply with legal duties, enforce our terms, keep appropriate business records, and establish or defend legal claims.

Cookies and advertising technologies

We and our providers use cookies, pixels, tags, local storage, and similar technologies. Some are necessary for checkout, security, cart functions, and site preferences. Others support analytics, performance measurement, personalization, and advertising.

Google Ads may be used for remarketing and conversion tracking. Google and participating partners can use cookies or similar identifiers to measure whether an ad led to a visit or purchase and to show ads based on prior interactions with our store. You can manage cookies through your browser, any consent or privacy controls presented on the site, and Google’s advertising settings. Blocking necessary cookies may affect storefront functions.

Disclosures and service providers

We may disclose relevant information to Shopify; payment, fraud, hosting, analytics, customer-support, marketing, and advertising providers; warehouses, carriers, and other fulfillment partners; professional advisers; and public authorities when legally required. We may also disclose information in connection with a merger, financing, acquisition, reorganization, or sale of business assets, subject to appropriate safeguards.

Providers are expected to process information for contracted services and under applicable restrictions. We do not promise that information is never shared, because operating an online store requires the limited disclosures described here.

California privacy rights (CCPA/CPRA)

Residents of California may have the right to know the categories and specific pieces of personal information collected, the sources and business purposes, and the categories of recipients; to request deletion or correction; to receive a portable copy; and to opt out of the sale or sharing of personal information used for cross-context behavioral advertising. We will not discriminate against you for exercising an applicable privacy right.

Do Not Sell or Share: To submit an opt-out request, email Support@finestblendmushroomcoffee.shop with the subject “Do Not Sell or Share My Personal Information,” call 463-680-1153, or use any “Your Privacy Choices” control made available on the storefront. We will apply the request as required by law. Where supported, we also process recognized browser-based opt-out preference signals.

To submit an access, correction, deletion, or portability request, use the same email or telephone contact and describe the request. We may verify your identity and authority before responding. An authorized agent may act for you when we can verify the authorization and, where appropriate, your identity. Some information may be retained or excluded where a legal exception applies.

Retention

We retain information only for periods reasonably necessary for the purposes described here, including order fulfillment, warranties and returns, accounting and tax obligations, fraud prevention, dispute handling, and legal compliance. Retention varies by record type and applicable requirements. When information is no longer needed, we take reasonable steps to delete, anonymize, or securely isolate it.

Security

We use administrative, technical, and organizational measures designed to protect personal information. No website, transmission, or storage system is completely secure, so we cannot guarantee absolute security. You are responsible for keeping account credentials confidential and for contacting us if you suspect unauthorized activity.

Children’s privacy

Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us so we can review and delete it where required.

Privacy rights in other U.S. states

Depending on your state, you may have rights to access, correct, delete, or obtain a copy of personal information and to opt out of certain targeted advertising, sale, sharing, or profiling. You may also be entitled to appeal a decision on a request. We honor applicable rights after verification and within legally required timeframes.

Policy updates

We may revise this Privacy Policy to reflect changes in our practices, technology, or legal obligations. The effective date identifies the latest version. Material changes may be communicated through the storefront or another appropriate channel.